(616) 554-2250Product Return Policy
Guilford of Maine does not accept any return on cut yardages. No returns will be accepted without prior authorization from Guilford of Maine via email:
- Canada – ecommerce.can@guilfordofmaine.com
- USA – ecommerce.us@guilfordofmaine.com
Important note:
Colors could vary slightly between the website’s pictures and the final product due to your screen calibration. Carefully pack the items to be returned and enclose the updated copy of the invoice.Mail the package to:
9 Oak Street, PO BOX 179 Guilford ME 04443-0179 United States 2805 90e Rue Saint-Georges QC G6A 1K1 Canada We are not responsible for the lost of any items once shipped or for items arriving late. We deeply encourage you to follow you package using your tracking number. If your package is not delivered and comes back to us, we will contact you and the shipping cost will be added. Following the preparation and packaging time, ORDERS ARE DELIVERED IN 4 TO 6 BUSINESS DAYS IN NORTH AMERICA. Orders are generally processed and shipped within 1 working days for in-stock items. Orders placed on holidays or weekends will be processed the next business day. Please allow an additional 2-3 business days for deliveries to rural areas. Shipment, taxes and customs fees are charged following your shipping address in United States and in Canada.CONTACT US:
For questions not found on this page, please contact us at 1 800-544-0200, or by email at:- Canada – ecommerce.can@guilfordofmaine.com
- USA – ecommerce.us@guilfordofmaine.com
Return requests must be made within 30 days of product receipt.
Guilford of Maine does not accept any return on cut yardages.
No returns will be accepted without prior authorization from Guilford of Maine via ecommerce.us@guilfordofmaine.com for the US customer and ecommerce.can@guilfordofmaine.com for the Canadian customers.
Carefully pack the items to be returned and enclose a copy of the invoice.
Mail the package to:
9 Oak Street, PO BOX 179
Guilford ME 04443-0179
United States
2805 90e Rue Saint-Georges
QC G6A 1K1
Canada
Please note that Guilford of Maine does not refund original shipping costs or cover return costs.
No product purchased through the website may be returned to a retailer or distributor of Guilford of Maine. Likewise, no product purchased from a retailer or distributor of Guilford of Maine can be returned through the customer service of the website.
Guilford of Maine reserves the right to limit or refuse the return of a product at any time when the reason for return is a consequence of the user’s own fault or wrong choice of product.
In the event it is not possible to replace a returned product due to product unavailability, the user will be informed accordingly, and with the user’s prior agreement, a replacement product of a similar quality and price will be provided to the user.
Guilford of Maine does not accept any return on cut yardages.
No returns will be accepted without prior authorization from Guilford of Maine via ecommerce.us@guilfordofmaine.com for the US customer and ecommerce.can@guilfordofmaine.com for the Canadian customers.
Carefully pack the items to be returned and enclose a copy of the invoice.
Mail the package to:
9 Oak Street, PO BOX 179
Guilford ME 04443-0179
United States
2805 90e Rue Saint-Georges
QC G6A 1K1
Canada
Please note that Guilford of Maine does not refund original shipping costs or cover return costs.
No product purchased through the website may be returned to a retailer or distributor of Guilford of Maine. Likewise, no product purchased from a retailer or distributor of Guilford of Maine can be returned through the customer service of the website.
Guilford of Maine reserves the right to limit or refuse the return of a product at any time when the reason for return is a consequence of the user’s own fault or wrong choice of product.
In the event it is not possible to replace a returned product due to product unavailability, the user will be informed accordingly, and with the user’s prior agreement, a replacement product of a similar quality and price will be provided to the user.